Effective Monday, May 11, 2020
New Royse City Veterinary Hospital Procedures during COVID-19 (Coronavirus)
Here at Royse City Veterinary Hospital our passion is to continue care for and build a relationship with you and your pets.
Our hospital will now be open for appointments at 25% of our occupancy limit allowing for one adult per appointment please. Our staff will be performing enhanced cleanings between each client visit and focusing on high touch areas.
*If you are not feeling well or may be at risk of exposure to COVID-19, please ask a healthy friend or family member to transport your pet to the hospital on your behalf.
We will still be offering curbside check-in/virtual consultation by request:
* Upon arrival at the hospital, please remain in your vehicle and call us at 972-636-4484.
*After receipt of the call, we will check you in and as soon as possible come to your car and bring your pet inside the hospital using our own leash.
*We are offering virtual consultations using ZOOM. That way you can virtually be in the room during the exam and interact with the doctor. If you are interested please ask us for details.
*If you are at the hospital to pick up food or medication, please remain in your car outside the hospital and call the front desk. We will take your payment over the phone and deliver your order to your car as quickly as possible.
*We will do our best to coordinate your visit from outside the hospital, including providing follow up instructions and taking payments.
Thank you for your cooperation and for doing your part in helping to keep pets and people safe, and please don’t hesitate to call with questions.
We also wanted to let you know of an outside service that we are aware of. World Pet Travel is offering a pick up and delivery service for those who cannot get out to bring their pet to us. Contact information is below: